Privacy Policy

Effective date: November 6, 2026 · Last updated: November 6, 2026

1. Introduction

This Privacy Policy explains how RaganSoft (“RaganSoft,” “we,” “us” or “our”) collects, uses, shares and protects personal information when you visit our website, contact us, apply for a job or otherwise interact with us online (together, the “Website”).

This policy applies to information collected through the Website. Personal information we process when delivering services to our clients is governed by the written agreements we sign with those clients.

By using the Website, you acknowledge that you have read this Privacy Policy. If you do not agree with it, please do not use the Website.

2. Information we collect

Information you provide to us. When you fill in a form, email us, call us or message us, we may collect:

  • Contact details, such as your name, email address, phone number and company name.
  • Details about your enquiry, such as the service you are interested in and the information you include in your message.
  • Job application details, such as your resume or CV, work history, education, skills, LinkedIn or portfolio links and any other information you choose to share.
  • Any other information you choose to provide when communicating with us.

Information collected automatically. When you visit the Website, we and our service providers may automatically collect limited technical information, such as your IP address, browser type, device type, operating system, referring website, pages viewed and the date and time of your visit. We use privacy-friendly analytics designed to measure overall website usage rather than to build advertising profiles about individual visitors.

Security checks. Our forms use a security service (Cloudflare Turnstile) to help distinguish real visitors from automated bots. This service may process technical signals from your browser and device for that purpose.

Information from others. We may receive information about you from publicly available professional sources, recruitment platforms you use to apply, or people who refer you to us.

Please do not send us sensitive personal information (such as Social Security numbers, financial account details or health information) through the Website.

3. How we use your information

We use personal information to:

  • Respond to your enquiries and communicate with you.
  • Provide, plan and discuss our services, including preparing proposals and estimates.
  • Review job applications, evaluate candidates and manage our hiring process.
  • Operate, maintain, secure and improve the Website, including preventing spam, fraud and abuse.
  • Understand how visitors use the Website so we can improve its content and performance.
  • Send you updates or marketing communications where permitted by law. You can opt out at any time.
  • Comply with legal obligations, enforce our terms and protect our rights and the rights of others.

4. Cookies and similar technologies

The Website may use cookies and similar technologies that are necessary for it to work properly and securely, and to measure overall website usage. We do not use cookies to sell your personal information or to show you targeted advertising based on your activity across other websites.

You can control or delete cookies through your browser settings. Blocking some cookies may affect how parts of the Website work. Where required by law, we will ask for your consent before using non-essential cookies, and we honor recognized opt-out preference signals, such as Global Privacy Control, where applicable law requires us to.

5. How we share your information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We may share personal information only as follows:

  • Service providers who help us run our business and the Website, such as website hosting, security, email, analytics and recruitment tools. These currently include Cloudflare, Inc. (website hosting, security, spam protection and analytics) and Resend, Inc. (delivering website form submissions and job applications to our email inboxes). They may use your information only to provide services to us.
  • Professional advisers, such as lawyers, accountants and auditors, where needed.
  • Legal and safety reasons, when we believe disclosure is required by law, legal process or a government request, or is necessary to protect the rights, property or safety of RaganSoft, our clients or others.
  • Business transfers, in connection with a merger, acquisition, financing or sale of all or part of our business, subject to appropriate confidentiality protections.
  • With your consent or at your direction.

6. How long we keep your information

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including to respond to your enquiry, manage our business relationship, comply with legal, tax and accounting requirements, and resolve disputes.

Unsuccessful job applications are generally kept for a limited period so we can consider you for future openings, unless you ask us to delete them sooner or a longer period is required by law. When information is no longer needed, we delete or anonymize it.

7. How we protect your information

We use reasonable administrative, technical and physical safeguards designed to protect personal information, including encrypted (HTTPS) connections and access controls. However, no website, internet transmission or storage system is completely secure, and we cannot guarantee absolute security.

8. Your choices and privacy rights

You can contact us at any time to ask us to access, correct or delete your personal information, or to stop sending you marketing communications. You can also unsubscribe using the link in any marketing email.

US state privacy rights. Depending on where you live, including California and other states with consumer privacy laws, you may have the right to:

  • Know what personal information we have collected about you and how we use and disclose it.
  • Access and receive a copy of your personal information.
  • Correct inaccurate personal information.
  • Delete your personal information, subject to certain exceptions.
  • Opt out of the sale or sharing of personal information and of certain profiling. As noted above, we do not sell or share personal information for targeted advertising.
  • Not be discriminated against for exercising your privacy rights.

To make a request, email us at privacy@ragansoft.com. We will verify your identity before responding and may ask for information to do so. You may use an authorized agent to make a request on your behalf where permitted by law. If we deny your request, you may have the right to appeal by replying to our decision.

9. Job applicants

If you apply for a job with us, your application and resume are sent securely to our recruitment inbox, and we use the information you provide to assess your application, communicate with you and make hiring decisions. Access to applicant information is limited to people involved in the hiring process. Submitting an application does not create an employment relationship or guarantee an interview or offer.

10. Children’s privacy

The Website is intended for businesses and adults. It is not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

11. International data transfers

We are based in the United States, and our team members and service providers may be located in other countries. Your information may therefore be processed in countries whose data protection laws differ from those where you live. Where required, we use appropriate safeguards for these transfers.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page and, where the changes are significant, provide additional notice. Please review this policy periodically.

14. Contact us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us: