Terms & Conditions

Effective date: November 6, 2026 · Last updated: November 6, 2026

1. Acceptance of these Terms

These Terms and Conditions (“Terms”) govern your access to and use of the RaganSoft website (the “Website”), operated by RaganSoft (“RaganSoft,” “we,” “us” or “our”). By accessing or using the Website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Website.

2. About the Website

The Website provides general information about RaganSoft and our services, including custom software development, data and analytics, AI and machine learning, cloud services, managed services and staff augmentation, and allows you to contact us.

Nothing on the Website is an offer to provide services on specific terms. Any services we provide are governed by a separate written agreement between RaganSoft and the client, such as a master services agreement or statement of work. If there is a conflict between these Terms and a signed client agreement, the signed agreement controls.

3. Eligibility

You must be at least 18 years old, or the age of legal majority where you live, to use the Website. If you use the Website on behalf of a company or other organization, you confirm that you have authority to accept these Terms on its behalf.

4. Permission to use the Website

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable and revocable permission to access and use the Website for your personal or internal business purposes, such as learning about our services, contacting us or applying for a job.

5. Acceptable use

When using the Website, you agree not to:

  • Use the Website in any way that violates applicable laws or regulations.
  • Submit false, misleading or fraudulent information, or impersonate any person or organization.
  • Send spam, unsolicited advertising or malicious content, including viruses or harmful code.
  • Attempt to gain unauthorized access to the Website, its servers or related systems, or interfere with their security or operation.
  • Use bots, scrapers or other automated tools to access, copy or collect content or data from the Website without our written permission.
  • Copy, modify, distribute or create derivative works from the Website content except as allowed by these Terms.

6. Intellectual property

The Website and its content, including text, graphics, designs, illustrations, logos, software and the RaganSoft name and marks, are owned by or licensed to RaganSoft and are protected by intellectual property laws.

You may view and print pages for your own reference, but you may not otherwise reproduce, republish, sell or exploit any Website content without our prior written permission. Other product names and logos mentioned on the Website, such as technology platforms we work with, belong to their respective owners and are used for identification only.

7. Enquiries and submissions

When you send us information through the Website, you confirm that it is accurate and that you have the right to share it. Please do not send confidential or proprietary information through our website forms. If confidentiality is needed, we are happy to discuss a non-disclosure agreement before you share details.

If you share ideas, suggestions or feedback about our Website or services, you agree that we may use them without any obligation to you.

8. Job applications

Job postings on the Website are for information only and may change or be withdrawn at any time. Submitting an application does not guarantee an interview, offer or employment, and does not create an employment or contractual relationship. Any offer of employment will be made in writing.

9. Third-party links and services

The Website may contain links to third-party websites and services, such as WhatsApp and social media platforms. We provide these links for convenience only. We do not control and are not responsible for third-party content, products, services or privacy practices, and your use of them is at your own risk and subject to their terms.

10. Information on the Website

We try to keep the Website accurate and up to date, but its content is provided for general information only and may change without notice. It is not professional, technical, legal or financial advice for your specific situation.

11. Disclaimer of warranties

THE WEBSITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

12. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, RAGANSOFT AND ITS OFFICERS, EMPLOYEES, CONTRACTORS AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE WEBSITE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE WEBSITE WILL NOT EXCEED ONE HUNDRED US DOLLARS (US $100).

Some jurisdictions do not allow certain warranty exclusions or liability limitations, so some of the above may not apply to you.

13. Indemnification

You agree to defend, indemnify and hold harmless RaganSoft and its officers, employees, contractors and agents from any claims, damages, losses and expenses, including reasonable attorneys’ fees, arising out of your misuse of the Website or your violation of these Terms or applicable law.

14. Governing law and disputes

These Terms are governed by the laws of the State of Tennessee and applicable United States federal law, without regard to conflict-of-law rules. Any dispute arising out of or relating to these Terms or the Website will be brought exclusively in the state or federal courts located in Tennessee, and you consent to the jurisdiction of those courts.

15. Changes to these Terms

We may update these Terms from time to time. Updated Terms will be posted on this page with a new “Last updated” date. Your continued use of the Website after changes are posted means you accept the updated Terms.

16. Suspension of access

We may suspend or restrict your access to the Website at any time, without notice, if we reasonably believe you have violated these Terms or applicable law.

17. General terms

If any part of these Terms is found unenforceable, the remaining parts will remain in effect. Our failure to enforce any provision is not a waiver of our right to do so later. You may not transfer your rights under these Terms without our consent; we may assign them in connection with a business transfer. These Terms, together with our Privacy Policy, are the entire agreement between you and RaganSoft regarding the Website.

18. Contact us

If you have questions about these Terms, please contact us: