Managed Services

Overview

Proactive IT management that keeps you running

Your applications and infrastructure need constant attention: updates, security patches, backups, monitoring and quick fixes when something goes wrong. Managing all of this in-house takes time and expertise that most growing businesses would rather spend elsewhere.

With RaganSoft Managed Services, our team takes care of the day-to-day operation of your systems. We monitor performance, apply updates, strengthen security and resolve issues before they disrupt your business, across your cloud environments and business applications.

You get a single accountable partner, clear reporting and predictable costs, so you can focus on serving your customers while we keep your technology stable, secure and efficient.

At a glance
  • Application support and maintenance
  • Cloud infrastructure management
  • Proactive monitoring and alerts
  • Security updates and backups
  • Help desk and user support
  • Monthly performance reports
Why RaganSoft

Why businesses choose us

Fewer disruptions

Issues are caught and fixed early, before they affect your customers.

Predictable costs

Clear monthly plans instead of unexpected IT bills.

One accountable team

A single partner that knows your systems end to end.

Continuous improvement

Regular reports and recommendations to keep your systems ahead.

What we offer

What’s included

Application support & maintenance

Bug fixes, updates and small enhancements for your existing applications.

Cloud infrastructure management

Setup, management and optimization of AWS, Azure and Google Cloud environments.

Monitoring & alerts

Proactive monitoring of uptime, performance and errors with fast response.

Security & backups

Patching, access control, backups and recovery planning to keep data safe.

Help desk support

Friendly, responsive support for your team and your end users.

Performance & cost optimization

Faster systems and lower cloud bills through regular reviews and tuning.

How it works

Our process

  1. 01

    Assess

    We review your systems, risks and support needs.

  2. 02

    Onboard

    Access, documentation and monitoring are set up.

  3. 03

    Monitor & support

    Day-to-day monitoring, fixes and user support.

  4. 04

    Improve

    Regular reviews to improve stability, security and cost.

Technologies

Tools and technologies we use

AWSMicrosoft AzureGoogle CloudDockerKubernetesTerraformLinuxWindows ServerSQL ServerPostgreSQLDevOps & CI/CDPower BI

Want reliable IT without the hassle?

Tell us about your goals and we’ll suggest the best way forward.

Get support